Massain Auto Concierge uses the information you provide to respond to enquiries, arrange automotive services and communicate about your vehicle.
Information we may collect
- Name and contact details
- Vehicle make, model, year, kilometre reading and registration information
- Service location and vehicle-status information
- Messages, quotations and service-related correspondence
How information is used
Information is used to respond to enquiries, assess service requirements, coordinate work, communicate updates and maintain appropriate business records.
Sharing information
Relevant information may be shared with a workshop, towing provider, parts supplier or other service provider when this is necessary to arrange the service requested by the client.
WhatsApp and email
If you contact Massain Auto Concierge through WhatsApp or email, those platforms process information according to their own privacy terms.
Data requests
For questions about personal information held by Massain Auto Concierge, contact info@massainauto.com.